An Update on My Open Letter to ARMA President Michael Haley

It has now been more than a month and a half since I published this open letter to ARMA President Michael Haley…and yet he still hasn’t responded. Please understand, this is far more important than most of you know. I was right nine years ago when I publicly declared that applications built in compliance with … More An Update on My Open Letter to ARMA President Michael Haley

NARA Drops the DoD 5015.2; ‘Information Governance’ is Now ‘Data Lifecycle Management’; and ARMA Continues Its Support of the War on Records Management

There’s been a whirlwind of important activity in records management over the last couple of weeks. I can’t possibly discuss each new development in individual articles, so I am going to try to address everything briefly in this one post. Here goes. NARA DoD 5105.2 Endorsement Revoked First the good news. After a quarter of … More NARA Drops the DoD 5015.2; ‘Information Governance’ is Now ‘Data Lifecycle Management’; and ARMA Continues Its Support of the War on Records Management

The Fiduciary Responsibility of Records Management, Trust…and ARMA

Information is the most valuable currency in the world and just as financial planners, asset managers, and investment bankers have a fiduciary relationship with a client’s money, there must also exist a fiduciary role entrusted with a customer’s information assets. This role is – and has always been – the records management professional. The foundation … More The Fiduciary Responsibility of Records Management, Trust…and ARMA

An Open Request to Current and Former ARMA Officials

One of my three wonderful kids was born with an autistic spectrum disorder. Jackson, our middle child, is a terrific boy and an absolute joy to his brother, his sister, and his parents. None of us could ever imagine life without him. But as he was growing up, Jackson’s condition required fulltime care which prevented … More An Open Request to Current and Former ARMA Officials

Some Thoughts on My Critics, ARMA and the State of Records and Information Management

A recent post to the Records Management ListServ group I made has sparked a lot of (mostly offline) discussion.  I’ve received some very kind, supportive emails from several people in the records management community, and for that I am grateful. I’ve also received some less-than-kind emails from folks outside the records management community – and … More Some Thoughts on My Critics, ARMA and the State of Records and Information Management

An Open Letter to ARMA from a Records Management Professional at a Critical Turning Point in History

I have been a professional records manager for nearly 20 years. I started my career in the late nineties with a small software company that produced an ‘enterprise records management application’ which we marketed to both public and private sector organizations across the world. Since beginning my career I have held just about every position … More An Open Letter to ARMA from a Records Management Professional at a Critical Turning Point in History