The Four Lies Destroying Records Management – Lie #4: Records vs Non-Records

Years ago, when I was still somewhat new to records management and I was struggling to form my own understanding of the information lifecycle, I was working as a consultant and technical sales rep for a small software vendor that created and sold an ‘enterprise records management application’. The bulk of our customer base were … More The Four Lies Destroying Records Management – Lie #4: Records vs Non-Records

The Four Lies Destroying Records Management – Lie #3: Security vs Access

A few weeks after the discovery of the Sunburst data breach the BBC interviewed Brian Lord, the former deputy director of cyber-operations at the UK intelligence agency GCHQ. Mr. Lord agreed that the cyber-attack that compromised multiple US Federal agencies, including the Departments of Treasury, State, Homeland Security, and Energy, was a devastating loss of government information. However, … More The Four Lies Destroying Records Management – Lie #3: Security vs Access

The Four Lies Destroying Records Management – Lie #2: Storage vs Preservation

Lie #2: ‘Storage’ and ‘Preservation’ are the same thing. In the months following the Presidential election several prominent media outlets, including PBS and New Yorker Magazine, ran opinion pieces forcefully reminding the Trump administration of their obligations under the Presidential Records Act to “take all such steps as may be necessary to assure that the … More The Four Lies Destroying Records Management – Lie #2: Storage vs Preservation

The Four Lies Destroying Records Management – Lie #1: Information vs Data

Given that effective records management – executed in good faith – is the sole means of holding our most powerful institutions accountable for their behavior, these same institutions have been waging a brutal war on the records management profession for nearly two decades. And sadly, they are winning, as evidenced by the swirling information chaos … More The Four Lies Destroying Records Management – Lie #1: Information vs Data