The Fiduciary Responsibility of Records Management, Trust…and ARMA

Information is the most valuable currency in the world and just as financial planners, asset managers, and investment bankers have a fiduciary relationship with a client’s money, there must also exist a fiduciary role entrusted with a customer’s information assets. This role is – and has always been – the records management professional. The foundation … More The Fiduciary Responsibility of Records Management, Trust…and ARMA

An Open Request to Current and Former ARMA Officials – Part 2

I have heard from several former ARMA officials over the last week or so and I have spoken with a couple of them over the phone. All of these people have one thing in common: they are terrified to speak up, but know it is the right thing to do. As it turns out, ARMA … More An Open Request to Current and Former ARMA Officials – Part 2

An Open Request to Current and Former ARMA Officials

One of my three wonderful kids was born with an autistic spectrum disorder. Jackson, our middle child, is a terrific boy and an absolute joy to his brother, his sister, and his parents. None of us could ever imagine life without him. But as he was growing up, Jackson’s condition required fulltime care which prevented … More An Open Request to Current and Former ARMA Officials

“Information Governance” and the Continuing War on Records Management

Six years ago this month I published this opinion piece in IQ – The RIM Quarterly Magazine for records management professionals in Australia and Asia (reprinted with permission): Records Management, Information Governance, and the Future of Information Lifecycle Management. Go ahead and read it. I’ll wait. At the time I published that article, my dire … More “Information Governance” and the Continuing War on Records Management

Questions for Your Next Records Management Product or Service Demonstration Webcast

The lockdown resulting from the coronavirus pandemic has given me the opportunity to attend several webcasts on new records management products and services. All of these presentations have been quite good and provided a reasonable degree of useful information. There was a time in my career that I was doing these same webcasts, and I … More Questions for Your Next Records Management Product or Service Demonstration Webcast

Next Generation Records Management Comes to the US Federal Government – Part II

In this post from last December, I commented on NARA’s release of their Universal Electronic Records Management Requirements and suggested that it was the beginning of the government’s steady march toward implementing next generation records management solutions across the Federal government.   In January, NARA moved another step forward by creating its Electronic Records Management … More Next Generation Records Management Comes to the US Federal Government – Part II

Data Breaches are Records Management Problems

As I’ve said here many times, records managers have always provided the same vital service: we manage recorded information – regardless of format or platform – through its entire lifecycle: creation, distribution, use, maintenance, and disposition.  This has been true for hundreds of years and it will continue to be true long after all of … More Data Breaches are Records Management Problems

Next Generation Records Management Comes to the US Federal Government

Even the most vigilant observer of records management trends could be forgiven for not noticing, but over the last year or so, a revolution has come to Federal agency records management. This revolution has been a long time coming and the seeds of change were probably first planted more than seven years ago with the … More Next Generation Records Management Comes to the US Federal Government

AIIM and the ICRM Announce Important New Strategic Partnership

Today AIIM and the Institute of Certified Records Managers (ICRM) are announcing a new partnership agreement that promises to have a tremendously positive effect on the records management profession for a long time to come. Going forward, ICRM Certified Records Manager (CRM) and ICRM Certified Records Analyst (CRA) candidates “who successfully complete the AIIM ERM … More AIIM and the ICRM Announce Important New Strategic Partnership