Some Thoughts on My Critics, ARMA and the State of Records and Information Management

A recent post to the Records Management ListServ group I made has sparked a lot of (mostly offline) discussion.  I’ve received some very kind, supportive emails from several people in the records management community, and for that I am grateful. I’ve also received some less-than-kind emails from folks outside the records management community – and … More Some Thoughts on My Critics, ARMA and the State of Records and Information Management

Records Management Functionality: A Brief History

As I’ve noted here a number of times before, records management is a centuries-old, well-defined professional discipline.  Records managers have always provided the same vital service: we manage recorded information, regardless of media or format, through its entire lifecycle – creation, distribution, use, maintenance, and disposition.   While the tools records managers use have changed considerably … More Records Management Functionality: A Brief History

If Information Governance Started 30 Years Ago…

Alice Johnson, the long-time head of Records Management at manufacturing conglomerate X-Corp, was sitting at her desk one warm morning in the spring of 1986 when there was a sudden knock on her office door. “Come in,” said Alice. The door opened and in walked a well-dressed man carrying a briefcase and a pipe.  “Hello, … More If Information Governance Started 30 Years Ago…

An Open Letter to ARMA from a Records Management Professional at a Critical Turning Point in History

I have been a professional records manager for nearly 20 years. I started my career in the late nineties with a small software company that produced an ‘enterprise records management application’ which we marketed to both public and private sector organizations across the world. Since beginning my career I have held just about every position … More An Open Letter to ARMA from a Records Management Professional at a Critical Turning Point in History

The Disposition Imperative: My ARMA NOVA Keynote

I’ve been told that the Chinese word for ‘crisis’ is the same word they use for ‘opportunity’. Now I was born with a healthy level of skepticism, so I typically validate such things before I use them publicly. (God bless you, Snopes.com.) But I’m making an exception on this one and blindly assuming it’s true. … More The Disposition Imperative: My ARMA NOVA Keynote