I Failed to Expose the Failures of DoD 5015.02 Records Management Solutions – And Now Thousands of Afghans Will Pay with Their Lives

On August 11th the DoD Inspector General issued this report to the Department of Defense to ensure all members of the military were clear on their requirements for managing electronic records during the withdrawal from Afghanistan. On Page 4 of the report, the DoD IG specifically calls out the military’s requirement to manage records using DoD … More I Failed to Expose the Failures of DoD 5015.02 Records Management Solutions – And Now Thousands of Afghans Will Pay with Their Lives

The Moral Imperative to Understanding ‘Information Governance’

Last month, a federal judge found that errors by Air Force records managers were primarily responsible for a 2017 mass shooting in Sutherland Springs, Texas that resulted in the murders of 26 men, women, and children – including a five year old girl. (This conclusion had already been confirmed a year and a half earlier … More The Moral Imperative to Understanding ‘Information Governance’

We Are Losing the Global War on Records Management…This is What You Can Do to Change That

My Fellow Records Management Professionals, Eight years ago next week, I published an article on AIIM’s industry blog site entitled “On Why I No Longer Support the DoD 5015.2 Standard”. At the time I believed what I knew about the DoD 5015.2 Records Management Application Standard – and the failures of records management solutions certified … More We Are Losing the Global War on Records Management…This is What You Can Do to Change That

The Four Lies Destroying Records Management – Lie #4: Records vs Non-Records

Years ago, when I was still somewhat new to records management and I was struggling to form my own understanding of the information lifecycle, I was working as a consultant and technical sales rep for a small software vendor that created and sold an ‘enterprise records management application’. The bulk of our customer base were … More The Four Lies Destroying Records Management – Lie #4: Records vs Non-Records

The Four Lies Destroying Records Management – Lie #3: Security vs Access

A few weeks after the discovery of the Sunburst data breach the BBC interviewed Brian Lord, the former deputy director of cyber-operations at the UK intelligence agency GCHQ. Mr. Lord agreed that the cyber-attack that compromised multiple US Federal agencies, including the Departments of Treasury, State, Homeland Security, and Energy, was a devastating loss of government information. However, … More The Four Lies Destroying Records Management – Lie #3: Security vs Access

The Four Lies Destroying Records Management – Lie #2: Storage vs Preservation

Lie #2: ‘Storage’ and ‘Preservation’ are the same thing. In the months following the Presidential election several prominent media outlets, including PBS and New Yorker Magazine, ran opinion pieces forcefully reminding the Trump administration of their obligations under the Presidential Records Act to “take all such steps as may be necessary to assure that the … More The Four Lies Destroying Records Management – Lie #2: Storage vs Preservation

The Four Lies Destroying Records Management – Lie #1: Information vs Data

Given that effective records management – executed in good faith – is the sole means of holding our most powerful institutions accountable for their behavior, these same institutions have been waging a brutal war on the records management profession for nearly two decades. And sadly, they are winning, as evidenced by the swirling information chaos … More The Four Lies Destroying Records Management – Lie #1: Information vs Data

More on the Global War on Records Management

The global war on records management over the last two decades has resulted in unimaginable tragedy. Governments and the media are lying to the public with absolute impunity. Trust in our oldest, most sacred institutions is dead. Our most confidential personal information is scattered all over the internet and any notion of privacy is long … More More on the Global War on Records Management

The Fiduciary Responsibility of Records Management, Trust…and ARMA

Information is the most valuable currency in the world and just as financial planners, asset managers, and investment bankers have a fiduciary relationship with a client’s money, there must also exist a fiduciary role entrusted with a customer’s information assets. This role is – and has always been – the records management professional. The foundation … More The Fiduciary Responsibility of Records Management, Trust…and ARMA